Are you homeless? If so, you are not alone. Resources are available to help you with shelter, health care and other needs. Read more.
Consumers have a unique space in governance and advocacy as they can provide their real life experience to guide policy and practices at health centers and in the larger community. As Health Centers are required to involve consumers in governance, it is important to consider how to best maximize this input and spaces for consumer input. The National Health Care for the Homeless Council recommends HCH grantees create Consumer Advisory Boards (CABs) as the vehicle for meaningfully engaging consumers in their governance structures. Read more
The National Consumer Advisory Board (NCAB) is made up of homeless and formerly homeless persons who have been clients of Health Care for the Homeless (HCH) projects across the country. The mission of NCAB is to be the vehicle for consumers of Health Care for the Homeless projects to become a collaborative voice on national issues. NCAB holds central the priority of assisting consumers in the development of local CABs and serving as a clearinghouse for information and assistance to consumers. NCAB is a standing committee of the National HCH Council. Read more.
Too often, individuals who experience homelessness have been excluded from decision-making processes for decisions that directly impact their lives. Consistent with the human rights principles of the National Health Care for the Homeless Council (NHCHC), this research project is designed and conducted by people who have experienced homelessness.
The CPO is a bi-annual project conducted by the National Consumer Advisory Board (NCAB) and NHCHC staff. This survey aims to engage people experiencing homelessness in dialogue about issues important to them. Furthermore, the study is used to gain insight into the concerns and needs of HCH clients, and give patients a platform to voice their opinions and share their experiences. The results are used to help HCH clinics improve their services, practices and policies. NCAB also uses the gathered information to develop its own advocacy agenda, and advises the National HCH Council about the needs and opinions of consumers. Read more.
The National Coalition for the Homeless, the National Consumer Advisory Board and the National Health Care for the Homeless Council encourage communities to conduct public events on December 21 remembering your neighbors who have died homeless in the past year. Read more.
Resources for Consumers
- Stop the Criminalization of the Homeless
- Enfranchising Homeless Clients: A Resource Guide to Voter Registration for Health Care for the Homeless Projects
- Consumer Employment
- This report highlights employment strategies that six organizations apply in hiring individuals who have experienced homelessness and received health services. The case studies reveal mission-based hiring practices that recognize the unique assets and needs of employees who are or have been consumers. Their approaches to hiring and managing a consumer-inclusive workforce demonstrate a commitment to their employees and their conviction in the unique value a diverse workforce brings. Their stories demonstrate the impact of consumer employment, not only on the lives of individual employees, but on the institutions that hire them.
- Health Reform Materials