Health Care for the Homeless Program, City of Manchester

Member of the Council badgeHCH Manchester cares for all who are homeless in the city. Through long-standing partnerships, it extends its reach beyond Manchester, for people who are homeless throughout the state.

Program has 3 main components: 1.)Primary Care, 2.)Nursing Street Outreach;3.)Health Education. Shelter-based clinics happen daily at 2 locations: New Horizons, State’s largest shelter; and Families In Transition, multi-site, trauma center w/supportive housing for families and adults. Outreach happens 4 days a week in partnership w/PATH clinician from Mental Health Center of Greater Manchester, and extends beyond streets to riverbanks, woods, drop-in centers, and to families doubled-up in refugee communities. Health Ed happens several days a week at shelters, day centers and supportive housing programs. Topics include: Smoking Cessation, Fitness, Relapse Prevention, Art Therapy, Mindfulness and Cognitive rehab. Behavioral Health sessions are integrated within primary care and all program components.

Services

HCH Manchester offers primary care clinics daily,on site at two shelter locations: at New Horizons for New Hampshire, the State's largest emergency shelter for single men and women, and at Families In Transition, a multi-site, statewide transitional housing program for families, and adults. HCH Manchester conducts Nursing Street Outreach 4 days per week in partnership with the local PATH clinician and Homeless Runaway Youth team. HCH Street outreach extends beyond the streets to riverbanks, woods, smaller shelters, and drop-in centers, as well as to those families living doubled-up in substandard housing within diverse ethnic and refugee communities. HCH-Health Education sessions are conducted weekly, on site, at various shelters on a rotating basis. Classes are offered to patients. shelter guests and shelter staff alike. Generous State funding and recent partnership with The Mental Health Center of Greater Manchester, have enabled twice weekly Behavioral Health clinic sessions that are fully integrated within the HCH Manchester system of primary care, offering psychiatry on site at New Horizons shelter, for the very first time. 24 hour emergency on-call, Adult/Vocational Education, Asthma treatment, Basic Needs, Behavioral/Mental Health Care Services, Blood Pressure Monitoring, Cancer Screening, Case Management/Social Services, Chronic Bronchitis/Emphysema, Dental/oral Care, Diabetes Testing/Care, Documenting Disability Services, Domestic Violence services, Electronic Medical Records, Financial counseling, Flu Vaccinations, Health/Nutritional Education, HIV/AIDS screening/education, Housing placement, Immunizations, Interpretation services, Labs, Medical respite, Medication Prescribing, Medication Dispensing, Mental Health Counseling, Mobile Medical Services, Optometry Services, Outreach, Pediatrics, Physical Exams, Primary Health Care, Referrals for Specialty Care, Services in permanent supportive housing, Shelter outreach, SOAR services, Specialty Care, STD Testing, Street Outreach, Substance Abuse Treatment, TB screening/education, Tobacco cessation, Transportation services, Urgent Care, Well Child Check-ups, X-rays

Linkages

For more than twenty years, HCH Manchester has maintained partnerships with virtually all hospitals and health centers, homeless service providers, health and human service agencies, departments of justice and community corrections, police, parole, probation and re-entry programs, minority health coalitions, veterans organizations, refugee resettlement agencies, and academic institutions within the Greater Manchester area and throughout the State of New Hampshire.  HCH Manchester is an organizational member of the National HCH Council, and the VT/NH Bi-State Primary Care Association.  In addition, HCH Manchester is actively involved within the local HUD Continuum of Care and the state Interagency Council on Homelessness.   Academic partners include: Dartmouth Medical School, University of New Hampshire, St. Anselm's College, Rivier College, Franklin Pierce College, Colby-Sawyer College, NH Technical Institute, Mass College of Pharmacy, UMASS Lowell

Statistics

Estimated homeless population: est. 2,000 people are homeless in a given year

Patients served: 1,202 patients served in 2013

Subcontractors

Catholic Medical Center - Division of Community Health Services

195 McGregor Street Manchester, NH 03102
Contact:
Paul Mertzic 
Phone:
(603) 663-8709 
Fax:
(603) 668-8766
Email:
pmertzic@cmc-nh.org

Poisson Dental Facility at Catholic Medical Center

100 McGregor Street Manchester, NH 03102 
Contact:
Mary Beth Pierce 
Phone:
(603) 663-6275 
Fax:
(603) 663-8766 
Email:
mpierce@cmc-nh.org 

The Doctor's Office 

102 Bay Street Manchester, NH 03104
Contact:
William W. Windler 
Phone:
(603) 625-1724
Fax:
(603) 625-1230