Learning Labs

Saturday, May 9, 2015

9 a.m.-2:30 p.m. (11 a.m.-12 p.m., break for boxed lunch)

Are you looking to extend your learning beyond the conference workshop sessions? For the first time, the National Health Care for the Homeless Conference & Policy Symposium will be offering half-day Learning Labs designed to provide participants with intense professional development on specific subjects. These Learning Labs will be led by leading experts and will provide in-depth, interactive, and hands-on learning opportunities.

Learning Labs will eligible for a total of 4.5 training hours. Continuing Education credit is available for these sessions.

For this year only, Learning Labs will be offered as a part of the regular conference schedule and offered at no additional cost. Online registration for the Learning Labs has closed. Conference attendees may register for a Learning Lab at the conference registration desk on Wednesday and Thursday of the conference.

Practice Transformation: Improving Access to Care and Quality of Care for Unstably Housed Transgender and Gender Non-Conforming Persons

Frequently grouped together with lesbian, gay, bisexual, and sometimes queer/questioning individuals, transgender and gender non-conforming (TGNC) persons are often considered to be a marginalized part of society. Despite having limited research specifically addressing unstably housed transgender and gender non-conforming individuals, it is clear that a number of persistent service access barriers contribute to a disproportionate risk of housing instability and inequities in health. One of the most prominent issues is cultural sensitivity amongst service providers with transgender and gender-nonconforming clients, staff and peers.

This training session will build on cultural capacity, awareness, and skills of service providers through interactive and hands-on activities. It was adapted from the “Moving Margins: Training Curriculum for Child Welfare Services with LGBT Youth in Out-of-Home Care,” developed by the National Association of Social Workers and the Lambda Legal Defense & Education.

Presenters: Pamela Klein RN MSN ACRN, Boston Health care for the Homeless Program, Conrad Wenzel MSW, Transgender Health Services, San Francisco Department of Public Health, Seth Ammerman MD, Stanford University/Lucile Packard Children’s Hospital Stanford; Mark Aytch, PA-C, Medical Director – Homeless Services, NeighborCare, Seattle, WA



Consumer Empowerment: a Voice on Advisory and Governing Boards and throughout the Community

Consumer Empowerment: A Voice on Advisory and Governing Boards and throughout the Community

Consumers have a unique space in governance and advocacy as they can provide their real-life experience to guide policy and practices at health centers and in the larger community. Health centers can be critical access points for consumer engagement as they are required to engage consumers in governance, either through participation on Boards of Directors or outreach that solicits contributions such as focus groups, surveys, or Consumer Advisory Boards. This Learning Lab will identify best practices in fulfilling this responsibility, including both structural considerations (e.g., how consumers’ advice is gathered and incorporated into agency decision-making) and practical tips for participating in formal decision-making processes (e.g., how to conduct a meeting and consensus decision making). To maximize the quality of this input, consumers must develop leadership skills including advocacy and communication. As the sharing of a consumer’s experiences can be a significant contribution to this work, this workshop will describe how to express stories effectively.

Presenters: Willie Joe Mackey, Santa Clara County Valley Health and Hospital System, San Jose, CA; Reginald O. Hamilton, JD, Advantage Health Centers, Detroit, MI; Rodney Dawkins, Heartland Health Alliance, Chicago IL; Tina Hayes, Mercy Care, Atlanta, GA; Amy Grassette, Community Healthlink, Worcester, MA; Katherine Cavanaugh, MSW, Consumer Advocate, National Health Care for the Homeless Council, Baltimore, MD; Paula Lomazzi, Sacramento County HCH, Sacramento, CA

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Diagnosing and Engaging Patients with Traumatic Brain Injury

Traumatic Brain Injury (TBI) is a significant public health problem in the United States, common in the general population, and particularly common in the homeless population. This interactive lab with case studies will feature two notable experts in the field of brain injury who will present an overview of TBI, describe the clinical manifestation of TBI, and highlight a range of screening and assessment tools for diagnosing TBI. In addition, a therapist at Albuquerque Healthcare for the Homeless will provide practical application and information on how to conduct outreach and engage clients with TBI.  Attendees will have the opportunity to share their experiences when dealing with patients with TBI and cognitive impairment. The presenters will offer application of information to setting, and provide insight into adjustments health centers and staff can make to accommodate patients diagnosed with TBI or suspected of having TBI.

PresentersAngela Colantonio, PhD, MSc, BScOT, Senior Scientist, Toronto Rehabilitation Institute; Carolyn Lemsky, PhD, CPsych, Neuropsychologist, Community Head Injury Resource Services, Toronto Canada; Ryan Porter, LMSW, Albuquerque Healthcare for the Homeless



Mastering UDS: Implementing New Measures and Improving Your Outcomes

The Uniform Data System is a core set of information collected to evaluate health center performance. This in-depth Learning Lab will introduce the Uniform Data System and dive deeply into the UDS clinical measures. The session will also address changes to specific clinical reports for the 2015 calendar year. The training will feature best-practices from Community Health Center, Inc. This training will be highly interactive. Participants will have opportunities to share ideas, experiences and wisdom regarding UDS measures and reporting. Participants can expect to leave the session with best practices and innovative ideas for meeting and reporting UDS measures.

PresentersDanielle Oryn, DO, MPH, Chief Medical Informatics Officer, Petaluma Health Center; Elizabeth Scott, APRN, Community Health Center, Inc. – Wherever You Are – Health Care for the Homeless; Bernie Delgado, RN, Community Health Center, Inc. – Wherever You Are – Health Care for the Homeless

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