CPO Survey Explores Consumers’ Perceptions and Advice on Safety in HCH Settings

NCAB LogoThe National Consumer Advisory Board (NCAB)’s 2015-16 Consumer Participation Outreach Survey (CPO) explores physical, emotional, and psychological safety at HCH sites as a factor in access and quality of care. Every year, NCAB members conduct their own research projects to learn more about the concerns of consumers and highlight their voices, and this year NCAB members launched a survey to better understand consumers’ experiences and attitudes about safety at their HCH projects. The 2015-16 CPO reflects surveys from 537 people experiencing homelessness in six American cities. NCAB also has developed an abbreviated “one-pager” version of the results and the recommendations.

Read the 2015-16 CPO or the brief results and recommendations.