Laying the Groundwork for Meeting QI/QA Program Expectations in an HCH Setting: Lessons learned in San Francisco

Tuesday, March 6, 2012

This webinar will feature lessons learned from the San Francisco Health Care for the Homeless program. After this webinar, participants will be able to provide examples for how 330(h) program expectations can be operationalized into day-to-day quality infrastructure, describe ways health information technology and decision support tools can be used to report on HCH outcomes of interest, and analyze and compare known and emerging QI approaches. Participants will also learn to formulate a business case for how HCH QI work is relevant to PCMH activities.


  • Amy Petersen, MPH; Healthcare Analyst, Quality Improvement, San Francisco Department of Public Health—Community Oriented Primary Care (COPC); San Francisco