Work Environment

Creating and Maintaining a Healthy Work Environment: A Resource Guide for Staff Retreats (2003)

A healthy organizational climate is essential for effective service delivery and for staff recruitment and retention. Based on our experience facilitating organizational retreats for HCH projects, the HCH Clinicians’ Network published this resource guide.

Healing Hands Newsletters

• The Challenges of Supervision in HCH: Helping Staff Succeed (2006)
  
• Renewal & Resiliency in Our Work (2002)
  
• Coping with Stress, Creating & Maintaining Hope (1999)
  

Employee Burnout

One of the biggest complaints employees have, according to Wharton School of the University of Pennsylvania management professor Sigal Barsade, is that “they are not sufficiently recognized by their organizations for the work they do . . . When employees don’t feel that the organization respects and values them, they tend to experience higher levels of burnout.” Read about the role of respect in a paper titled, “What Makes the Job Tough? The Influence of Organizational Respect on Burnout in Human Services.”

Additional Resources

• Work Environments and Morale | Nicholas Apostoleris, PhD, MBA – Guidance for setting up your program for success
• ABC’s of Self-Care – Caregivers of homeless individuals and families work tirelessly to ensure their clients’ needs are met. Self-care consists of three basic concepts: Awareness, balance and connection.
• Compassion Fatigue | America ‘s Continuing Education Network offers a video and companion booklet
• Lotus Therapy | Benedict Carey, The New York Times (2008)
• Shelter Health: Essentials of Care for People Living in Shelter (2006) – See Taking Care: Coping with Grief and Loss, self-assessment tool for caregivers of trauma victims
• Trauma Stewardship (2007) | Laura van Dernoot Lipsky with Connie Burk
• What I Want From Supervision – Questionnaire from Heartland Health Outreach

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