Clinical Performance

  • Improving Quality of Care: Clinician Tip Sheet (2013) | Sarah Knopf-Amelung, National Health Care for the Homeless Council – As part of the National Health Care for the Homeless Council’s HCH Quality Leaders Initiative, this Clinician Tip Sheet highlights the advice from staff of the HCH Quality Leaders regarding practices that can improve quality of care in a range of settings, geographies, and patient populations.
  • Quality Improvement Resource List: Diagrams, Tools, and Publications (2013) | Sarah Knopf-Amelung, National Health Care for the Homeless Council – As part of the National Health Care for the Homeless Council’s HCH Quality Leaders Initiative, this Resource List synthesizes an array of quality improvement tools available to aid HCH grantees in their quality improvement activities.
  • HCH Quality Leaders: A Quick Guide (2013) | Sarah Knopf-Amelung, National Health Care for the Homeless Council – Building upon the National Health Care for the Homeless Council’s Case Study on HCH Quality Leaders—which identified the key practices promoting quality of care and quality improvement (QI) strategies among four high-performing HCH grantees—this quick guide was assembled for practical application of the findings. This publication contains useful resources to augment grantees’ QI initiatives, including information on the QI process, diagrams and logic models, performance measurement, displaying performance data, development of provider report cards, how to integrate QI into agency culture, and more. This quick guide synthesizes tools used by the HCH quality leaders profiled in the case study as well as best practices in the QI field.
  • Hudson Headwaters’ Journey to Patient Centered Medical Home Recognition (2012) | Cyndi Nassivera-Cordes, Hudson Headwaters Health Network
  • Background & purpose of the Performance Measure Implementation for Health Center Program grantees (2008) | HRSA Program Assistance Letter, April 10, 2008 | Document #: 2008-06
  • Clinical Measures Review: Online Training Module This module introduces grantees to the new clinical measures that will be reported for the first time in March of 2009 for the period of January 1 – December 31, 2008. The module provides detailed instruction for how to complete the clinical measures reporting on tables 6b and 7 of the BPHC UDS Report. Bureau of Primary Health Care UDS Clinical Measures Training | Module I
  • Developing Outcome Measures (2005) | Patricia Post, National Health Care for the Homeless Council
  • Organizing Health Services for Homeless People: A Practical Guide(2001) | Marsha McMurray-Avila, National Health Care for the Homeless Council – This manual includes a chapter on quality improvement/quality assurance that examines these topics from the HCH perspective:
    • Why is it important to have a quality improvement plan/process?
    • What is the difference between quality improvement and quality assurance?
    • How can HCH projects monitor and improve quality?
    • What are the special issues regarding quality improvement in HCH projects?
    • Who should be involved and responsible for the quality improvement process?