Disclaimers & Payment Policies

Returns:

The Council does not normally sell products but any goods sold are non-refundable.

Refunds:

Donations and membership fees and are normally nonrefundable. Donations can be refunded with the Executive Director’s approval. Our policy is to accept unrestricted gifts and gifts restricted for specific programs or services in the form of cash, stocks, deferred or appreciated property on behalf of the National Healthcare for the Homeless Council. Refunds for training or event registrations will not be issued after the time period or date specified on the registration form or material.

Cancellation:

Cancellations will not be accepted for training or event registrations after the time period or date specified on the registration form or material. Fees may be charged on event cancellations.

Secure Check Out:

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

The personal information you enter in your nhchc.org account — including your billing information — is protected using Secure Sockets Layer (SSL) encryption technology. We use this technology to prevent your information from being viewable as it is transmitted over the Internet. The encrypted data goes to a secure site where your information is stored on restricted-access computers at restricted-access sites.

Unfortunately, no data transmission over the Internet, or method of electronic storage, can be guaranteed to be 100% secure. As a result, while we strive to protect your information, we cannot guarantee its absolute security. IN NO EVENT SHALL THE COUNCIL BE LIABLE FOR SPECIAL, INDIRECT, EXEMPLARY, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO, LOSS OF USE, DATA, OR PROFITS, WITHOUT REGARD TO THE FORM OF ANY ACTION, INCLUDING BUT NOT LIMITED TO CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTIONS, ARISING OUT OF OR IN CONNECTION WITH THE USE, COPYING, OR DISPLAY OF THE CONTENTS OF THIS SITE, EVEN IF THE NATIONAL HEALTH CARE FOR THE HOMELSS COUNCIL OR AN AUTHORIZED REPRESENTATIVE OF THE COUNCIL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Privacy:

On some pages of our website, you can make requests and register to attend training or conference events. The types of personal information collected at these pages are: Name, Company Name, Address, Email address, Phone numbers, and Credit/Debit card information

We will never use or share information with third parties without also providing you an opportunity to opt-out. We will never share personal information with third parties. The Council has a Credit Card Security Policy that complies with credit card company requirements and the Payment Card Industry Data Security Standard. The policy applies to all Council employees, contractors and volunteers.

Should you have any questions or concerns about these privacy policies, call us at (615)226-2292 or send an email to council@nhchc.org.