RESOURCES

• Background & purpose of the Performance Measure Implementation for Health Center Program grantees | HRSA Program Assistance Letter, April 10, 2008 | Document #: 2008-06
• Clinical Measures Review: Online Training Module This module introduces grantees to the new clinical measures that will be reported for the first time in March of 2009 for the period of January 1 – December 31, 2008. The module provides detailed instruction for how to complete the clinical measures reporting on tables 6b and 7 of the BPHC UDS Report. Bureau of Primary Health Care UDS Clinical Measures Training | Module I
• Developing Outcome Measures to Evaluate HCH Services | Patricia Post | National Health Care for the Homeless Council | May 2005
• Organizing Health Services for Homeless People: A Practical Guide. This manual includes a chapter on quality improvement/quality assurance that examines these topics from the HCH perspective:
  • Why is it important to have a quality improvement plan/process?
  • What is the difference between quality improvement and quality assurance?
  • How can HCH projects monitor and improve quality?
  • What are the special issues regarding quality improvement in HCH projects?
  • Who should be involved and responsible for the quality improvement process?
  Marsha McMurray-Avila | National Health Care for the Homeless Council | 2nd edition | 2001