Ken Kraybill, MSW

National Health Care for the Homeless Council, Inc.

June 2002

1. Module I Introduction – "Understanding the Basics of Outreach"

   1. Introduction and Overview

   2. History and Philosophy of the Health Care for the Homeless Program

   3. Outreach in the HCH model

   4. The Realities and Experience of Homelessness

2. Module II Preparation – "Starting on Solid Footing"

   1. Connecting Values and Vision

   2. Self-Care for Outreach Workers

   3. Worker Safety: Precautions and Interventions

   4. Cultural Competence in Outreach

3. Module III Approach – "Building the Bond of Trust"

   1. Observation and Making an Introduction

   2. Engaging and Connecting

   3. Listening with All Six Senses

4. Module IV Companionship – "Sharing the Journey"

   1. Frameworks of Engagement

   2. Assessing Client Concerns and Needs

   3. Prevalent Health and Related Concerns in Outreach

   4. Perspectives on Change in Outreach

5. Module V Partnership – "Expanding the Circle of Care"

   1. Vision for a Healthy Community

   2. Community Resources and Services

   3. Effective Referral and Linking

   4. The Outreach Worker as Advocate

6. Module VI Mutuality – "Coming Home"

   1. The Meaning of Home

   2. Three Homes

   3. Transition and Closure

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This curriculum was supported through a grant from the Health Resources and Services Administration, U.S. Department of Health and Human Services. June 2002.