Module 3 - Approach – "Building the Bond of Trust"

Purpose

The purpose of Module 3 is to increase participants’ knowledge and skills in making observations, preparing an introduction, building trusting relationships, and putting into practice the fundamentally important skills of listening in outreach and engagement with people experiencing homelessness.

Module 3 Sections

1. Observation and Making an Introduction

2. Engaging and Connecting

3. Listening with All Six Senses

This curriculum was supported through a grant from the Health Resources and Services Administration, U.S. Department of Health and Human Services. June 2002.